Advance your Company with Scale Up
Long-term Cost-effective Staffing Solutions
"Global workforce at your fingertips"
Who we are and where we are
We are a
UK
-based
company
We are
UK
-based company
Our main office is located in the East Midlands, in Northampton. Our UK presence allows you and us to work together more efficiently, faster and hassle-free.
*depending on availability and your requirements.
What exactly can our virtual assistants do for you?
Our trained and experienced assistants can handle a wide variety of tasks, such as:
01.
- Inbound calls
- Chat support
02.
03.
- Calling and screening
04.
- Taking bookings
- Admin tasks
05.
06.
06.
- Research
07.
- Message taking
- Data processing
08.
09.
- Processing emails
- Social media updates
10.
11.
- And more...
Please note that your virtual assistant would need a proper induction and training like any other employee you hire. The quality of their work depends on the quality of the training and support you can provide.
What exactly can our virtual assistants do for you?
Our trained and experienced assistants can handle a wide variety of tasks, such as:
01.
- Inbound calls
- Chat support
02.
03.
- Calling and screening
04.
- Taking bookings
- Admin tasks
05.
06.
06.
- Research
07.
- Message taking
- Data processing
08.
09.
- Processing emails
- Social media updates
10.
11.
- And more...
Please note that your virtual assistant would need a proper induction and training like any other employee you hire. The quality of their work depends on the quality of the training and support you can provide.
If you're a sole proprietor seeking additional support without having to worry about cost. Alternatively, if your company is expanding and you are seeking for a long-term, affordable employment solution, you have come to the right place.
Our Virtual Assistants
We operate across globe which enables us to provide our services at a reasonable cost while maintaining the highest standards and practices. Our English-speaking virtual assistants go through a thorough interview and screening process. We make sure that the virtual assistants receive relevant support before and during the contract.
Why you should choose us
SCALE UP OUTSOURCING
OTHER UK BASED VIRTUAL ASSISTANT PLATFORM
FULL TIME EMPLOYMENT
Hourly rate
Save 30-50% of the usual rate
Pays 3 times higher than the national minimum wage
Equivalent to or higher than the minimum wage set by the government.
On-boarding process
As soon as you need
Takes time to source out VA you needed
Follows the hiring process
Handling projects
A well-established method that uses qualified virtual assistants to produce results immediately.
Having less hours in a workweek, it takes longer to complete the tasks
Give new hires extra time as well as money for training.
System Support & Troubleshooting
Our team will assist you and your virtual assistant as needed to ensure that the work is completed to the best possible standard.
General training that isn't tailored to your company.
Based on your management standard.
Employee Productivity
Attain optimal production levels by utilizing time management tools, instruction, and feedback.
Less supervision is required.
Under manager or team supervision
Employee Competence
Flexible
Less flexible, depends on subscription inclusions.
Limited expertise on Virtual works
Employee Attendance
If your virtual assistant is not available, we can take over.
Any random client can be handled by any random support.
Typically more expensive and even less practical.
Why you should choose us
- SCALE UP OUTSOURCING
- Other UK-based Virtual Assistant services
- Employing a Full-time Person
Hourly rate​ | from £8/hour​​ |
|---|---|
Grow/Shrink/ cancel​ | Yes |
Short Notice Hire​ | Possible, do you need someone today?​ |
Control over the assistant? | Yes – you personally know and supervise your Virtual Assistant. A very personal approach. |
Exclusivity​ | A devoted assistant who knows you and your business. |
Extra support​ | Yes – our team helps you and your Virtual Assistant as and when required to make sure the tasks are undertaken to a high standard. |
Skillset​ | Almost unlimited​ |
Holiday & Sickness​ | Yes – we are able to cover if your Virtual Assistant is absent |
Replacement​ | Easy​ |
Hourly rate​ | From £24-£44/hour (based on research of competitors) |
|---|---|
Grow/Shrink/ cancel​ | Yes |
Short Notice Hire​ | Possible |
Control over the assistant​ | No – usually different people deal with your account and you are not introduced. |
Exclusivity​ | Random assistants who deal with random clients. |
Extra support​ | Yes – training provided in general but not personalised to your business. |
Skillset​ | They claim unlimited, but for what costs. |
Holiday & Sickness​ | Yes – because any random assistant can deal with any random client. |
Replacement​ | Yes, but…see above |
Hourly rate​ | From £9.50/hour +costs (national minimum wage or more) |
|---|---|
Grow/Shrink/Cancel | Very little flexibility |
Short Notice Hire​ | Much harder |
Control over the assistant​ | Yes – you employ your assistant |
Exclusivity​ | Your direct hire. |
Extra support​ | Your direct hire. |
Skillset​ | Limited |
Holiday & Sickness​ | Maybe – usually more costly and even less convenient. |
Replacement​ | Difficult and costly |
Let’s summarise
With us you pay less than hiring someone locally you and your Virtual Assistant get support free of charge. You also have a certain level of flexibility to increase or decrease the contract (termination periods apply). You can even hire someone for 1 day, however, the cheapest price per hour is for long-term arrangements.
Financially if you employed someone for the national minimum wage (£10.42/hour) that accounts for a £23,900 annual cost to your business. With our service, it would cost you less than 29% a year. You can start planning what you will do with your saved cash.
OFFER
If you need occasional help from a Virtual Assistant and you are watching every pound spent then this offer is for you.
The ideal virtual assistant solution for you and your business, ensured
How it works
Discover your perfect assistant: carefully matched based on your needs and preferences.
We understand the importance of finding an assistant that perfectly aligns with your requirements. That's why we have taken the time to meticulously match you with an assistant who possesses the ideal combination of experience, skills, and personality traits.
Rest assured, our rigorous selection process ensures that your assistant has already surpassed our high standards.
Get ready to experience seamless assistance as your virtual assistant is fully prepared to start supporting you right away.
Package Options
Your virtual assistant is going to integrate into your company with the same degree of enthusiasm and commitment as an internal team member. The only thing that sets them apart is that they work remotely for us, giving you the freedom to adjust their working hours to suit your needs as a business.
- Temporary Hire
Temporary hires can support businesses during busy times by managing short-term projects, filling in for absent employees due to illness, vacation, or other temporary absences, and covering workforce gaps. Works for at least 20 hours in 2 weeks.
Quotes are provided after the consultation
- Part-Time Hire
Part-time hires can work for an organization on a reduced schedule compared to full-time employees. Service Rendered Hours are determined by a specified time frame.
Quotes are provided after the consultation
- Full-Time Hire
Full-time hires are considered to be the core workforce of an organization to work a standard or regular work schedule, typically around 40 hours per week
Quotes are provided after the consultation
Testimonial
What our clients say
I could not afford to employ a receptionist but with Scale-up Outsourcing I can have my own Personal Assistant who deals with phone calls, bookings, answering messages and doing market research. I am very happy with the service. I use my time more efficiently now.
Veronica
Beautician, Leicester
I teach Spanish privately beside my full time job. I couldn’t do much around the business while I was at work. I was always catching up with everything at night. With my virtual assistant Peter, my social media is looked after, all enquiries are answered or forwarded to me, my email account is checked and after I finish at work, my schedule for private teaching is already prepared.
Pablo
Private teaching, currently Birmingham
The support I am receiving is excellent. After discussing my business needs with Scale Up Outsourcing, I was introduced to Alexandra, my virtual assistant, who deals with incoming calls, reminders, messages, and some social media updates. I can really focus on the important tasks whilst Alexandra makes sure my clients and potential clients receive an instant reply.
James
Accounting services, Northampton
I was losing business when I couldn’t answer the phone. With Joanna, my personal assistant, I am sure that all calls are being answered to and also that my clients get a reminder call in advance, which decreases the number of last minute cancellations. I can spend more time with my family instead of catching up with calls and messages.
Shelly
Mobile Hairdresser, London
Due to pandemic, we had to make some cost cutting exercise. As for any family business, every penny counts. Fortunately we came across Scale Up Outsourcing. Now we can afford to have an admin assistant who does the market research, answers phone calls, passes on messages and also calls our potential clients back with the quotes.
Simon
Window Installations, Peterborough
36 Billing Road, Northampton, NN1 5DQ, England
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We’ll help your business
FAQ
A virtual assistant is a self-employed or remote employee who offers a range of services without requiring physical presence by leveraging technology, including email, the internet, and virtual collaboration tools.
You can select the service and duration of the contract following the initial call and consultation with our center manager or director.
You need a virtual assistant when the time you spend on administrative tasks starts to negatively impact your revenue.
Modern virtual assistants (VAs) can save the time you spend searching for and overseeing a new hire, improve the satisfaction of clients, increase your productivity, and elevate your professional image..